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Lead Software Engineering - ServiceNow

Plano, Texas

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build

Join us to create a new era of connectivity.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

Connect communities with the power of technology.

Innovation is the power to Think Big

We live our values without question or compromise.

A Look at Our Design Team

A day in our UX/UI team.

Revolutionize Business in our Digital Team

Transform how employees and customers connect

Job Overview

Job Description:

About The Company

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About The Job

As a Lead Software Engineer, you’ll be responsible for the overall delivery of one or more software applications or services, including design, development, testing, deployment, production application support (e.g., troubleshooting) and maintenance with a focus on automation. 

Key Responsibilities: 

  • Collaborate to gather and review software requirements and user stories, provide estimates, create software design specifications, and collaborate with engineers and architects to assess and test hardware and software interactions. 
  • Execute a specific development methodology through application of various programming languages. 
  • Create and execute automated test plans and strategies utilizing business requirements and collaborate with engineers and architects, clients, etc. to validate test environments, test data and test results, design and implement code fixes, validate outcomes against expected results and produce associated reporting. 
  • In addition to Unit Test, responsibilities may include dynamic application security testing, interface testing, integration testing, end-to-end testing and/or user acceptance testing.
  • Supports applications and solves configuration and environment issues. 
  • Designs, develops, documents, and analyzes overall architecture of systems, including hardware and software.
  • Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs.
  • Coordinates design and integration of total system including subsystems.
  • Researches and recommends technology to improve the current systems.
  • Supports technical initiatives normally as part of a larger project.
  • Works on development of new technologies or maintenance of existing technologies.
  • Exchanges complex technical information and provides training and guidance to others in work area by breaking down information in a systematic and logical manner.
  • Supports DevSecOps integration


Required Qualifications:

  • 5 - 8 years System Engineering experience.
  • Experience in building multiple versions systems addressing performance and scale.
  • Experience developing technical documentation on applications and systems.
  • Ability to work with technical and business-oriented teams.
  • Snowflake Skill set, including Snowflake architecture, warehousing and processing. 
  • Hybrid tables, External tables, Iceberg tables. 
  • SQL API, Snowpark API.
  • Familiarity with ServiceNow modules, especially HRSD
  • Continuous data pipelines and protection.
  • Native app framework.


Preferred Qualifications:

  • Degree in Engineering, Information Systems, or related technical field.
  • ServiceNow development and configuration experience
  • Connectors and Drivers.
  • Supported cloud regions and platforms.
  • Cloud agnostic solution.
  • Concurrency and workload isolation. 
  • Additional desired Snowflake skills include Advanced SQL, Python, Java/jdbc, and Data warehousing / data modeling concepts.
  • Boomi Skill Set, including Boomi certification preferred.
  • Advanced knowledge of connectors, data processing and low code programming in boomi.
  • Data mapping, integration best practices.
  • API, SFTP, HTTP(s) protocols and their interaction.
  • OAUTH and other authentication methods.

Position available only in Plano or Atlanta

Our Lead Software Engineering earns between $143,800.00-$215,800.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

 Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-19960 Date posted 05/06/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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    Do the right thing, no compromise.

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