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Senior Technology Product Manager

Plano, Texas

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build

Join us to create a new era of connectivity.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

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Revolutionize Business in our Digital Team

Transform how employees and customers connect

Job Overview

Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team:

AT&T is looking for a Senior Technical Product Manager to join the Consumer Technology Experience (CTX) business unit who is passionate about the eCommerce industry and has analytical and multi-tasking abilities to thrive in a fast-paced environment.

About the Job:

This is a technical job limited to technical organizations. The Senior Technical Product Manager is responsible for defining and driving the product vision, roadmap, and execution by collaborating with cross-functional teams to deliver customer-centric software solutions and meet business objectives. Requires familiarity with software development methodologies and best practices, service-oriented architecture, and product analytics, and experience in managing Ing complex or high-priority technical products and influencing strategic decisions related to the product.

Education:

  • Bachelor’s degree in computer science, Engineering, Business, or a related field. An advanced degree (e.g., MBA, master’s in technology management) is often preferred.
  • Product Management certifications like CSPO, PMC-VI or equivalent preferred.

Experience:

  • 4-6 years’ experience in product management, particularly in the digital e-commerce industry.
  • Proven track record of managing complex technical products from conception to launch.
  • Experience in a senior or leadership role, with demonstrated ability to lead cross-functional teams.
  • Experience in digital acquisition space, launching customer facing digital journeys
  • Past scrum team PM experience, working with UX, QA teams, Product releases, insights, VOC analysis is required.

Technical Proficiency:

  • Strong understanding of web technologies, software development processes, APIs, and system architecture.
  • Proficiency with product management tools and methodologies such as Agile, Scrum, and Kanban.
  • Hands-on experience with e-commerce platforms, content management systems (CMS), and payment gateways.

Analytical and Data-Driven:

  • Excellent analytical and problem-solving skills.
  • Ability to leverage data analytics and business intelligence tools to drive product decisions and measure success.
  • Experience with A/B testing, user segmentation, and performance optimization.

Customer-Centric Approach:

  • Deep understanding of customer needs and behaviors in the e-commerce space.
  • Experience in conducting user research, usability testing, and gathering customer feedback.
  • Ability to translate customer insights into actionable product features.

Strategic Vision:

  • Ability to develop and communicate a clear product vision and strategy aligned with business objectives.
  • Experience in defining product roadmaps and prioritizing features based on market opportunities and customer needs.
  • Ability to identify and capitalize on new digital opportunities to drive growth and innovation.

Leadership and Collaboration:

  • Strong leadership skills with the ability to inspire and guide cross-functional teams.
  • Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Strong interpersonal skills and the ability to build consensus and drive buy-in for product initiatives.

Project Management:

  • Strong project management skills with the ability to manage multiple projects and priorities simultaneously.
  • Experience in setting clear goals, defining metrics for success, and ensuring timely delivery of product milestones.
  • Ability to navigate ambiguity and adapt to changing business needs and priorities.

Market and Industry Knowledge:

  • In-depth knowledge of the digital e-commerce landscape, including trends, competitors, and emerging technologies.
  • Understanding of regulatory and compliance requirements relevant to digital commerce.
  • Familiarity with digital marketing strategies, SEO, and customer acquisition channels.

Adaptability and Agility:

  • Ability to thrive in a fast-paced, dynamic environment.
  • Willingness to continuously learn and stay updated with the latest industry developments and best practices.
  • Experience in managing and mitigating risks associated with digital product development

Our Senior Tech Product Mgr, earns between $118,800.00-$178,200.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage.

· 401(k) plan

· Tuition reimbursement program.

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave.

· Paid Caregiver Leave.

· Additional sick leave beyond what state and local law require may be available but is unprotected.

· Adoption Reimbursement.

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance.

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs.

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$118,800.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-37693 Date posted 02/06/2025
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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