Job Overview

Job Description:

“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.”

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Lead System Engineering, you will be responsible for supporting all network change management related to printers/servers as well as security vulnerability mitigation.  Investigates printers not on network (No answer from device (NAFD’s)) and provides oversight to our managed print services providers.

As the Subject Matter Expert in network connectivity and requirements, specifically as it relates to the print environment.   Role maintains our print services data matrix, asset listing, and metrics: our capture of critical inventory components that the team uses for decision making.

The role is a key component of managing and rolling out our new Print Release 2.0 solution; a member of the project team made of technical SME’s from various groups internal and external.   Instrumental in reviewing, updating, and governing our managed print service providers in adhering to Service Level Agreements (SLA’s) and Policy and Procedures.  Partners with managed print service providers with creating, updating, and managing policy and procedures manual (PPM).

Key Roles and Responsibilities:

• Elaborate the design and interfaces for specific components

• Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context

• Align development teams to a shared technical direction and partners with those teams in elaborating the Solution and its interfaces

• Validate technology assumptions, evaluate implementation alternatives

• Establish critical NFRs at the solution level, participate in the definition of others

• Create and enable the Continuous Delivery Pipeline

• Participate in planning, definition, and high-level design of the system solution and explore alternatives

• Develop the Architectural Runway in support of new business Features and Capabilities

• Work with portfolio stakeholders, Solution and Enterprise Architects, to develop, analyze, split, and realize the implementation of enablers

• Participate in project planning, system and solution demos, retrospective workshops

• Understand technical characteristics of and assist with architectural integration of external components, systems, and platforms

• Defines designs

• Provides technical enablement for application components and subsystems for an application(s)

• Drives important design decisions for development team.

Required Experience:

• 5-8 years’ experience. Technical Career Pathway (TCP) role

• Proficiency in network connectivity protocols e.g., TCP/IP DHCP, DNS, VPN

• Experience with print scanning applications e.g., CentreWare Web (CWW)

• Knowledge of network fundamentals e.g., IP addresses, subnetting, MAC addresses, network layers.

• Experience in device configurations of printers, servers, firewalls, routers, switches. 

• Knowledge of SQL and SQL Server Management Studio (SSMS)

• Experience in troubleshooting network issues e.g. connectivity, latency, output rendering.   

• Experience in security vulnerability mitigation

• Managing user groups that allow access to servers and applications

Desired Education:

• Bachelors of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience preferred

Our Lead System Engineering earns between $128,400 - $215,800 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:  

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

#LI-Onsite – Full-time office role

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.