Job Description:
About the Role: We are looking for a highly skilled and motivated individual to join our team. This role will involve providing comprehensive support for a variety of systems and applications, ensuring their availability, reliability, and performance. The ideal candidate will have a strong background in operations support, programming, and DevOps, with the ability to work effectively in a shift-based environment.
Key Responsibilities:
- Provide 24/7 support for production systems and applications, ensuring their optimal performance and availability.
- Monitor system performance and respond to incidents promptly, following established procedures for resolution.
- Perform routine maintenance tasks, including backups, patching, and updates.
- Collaborate with development and DevOps teams to deploy new releases and updates.
- Troubleshoot and resolve issues related to application performance, database connectivity, and server configurations.
- Document support activities, incidents, and resolutions in the ticketing system.
- Participate in shift rotations, ensuring continuous support coverage.
- Implement and maintain automation scripts for routine tasks using Python Scripting and Shell Scripting.
- Administer and support web applications developed using JavaScript, Java/JSP (webapp).
Technical Skills:
- Programming : Java, Maven, PHP, JavaScript, Node/NPM, Python Scripting, Shell Scripting
- Frontend : JavaScript, Java/JSP (webapp)
- Operations Experience: Admin/support, HA Proxy, Productions operations, webapp development
- Database : MySQL, PostgreSQL, Oracle
- DevOps : DevOps, Jenkins, Docker, Kubernetes, Terraform, NGINX, JFrog, Chef, Productions operations
- Operating Systems : Linux/Unix
- Cloud Platforms : Azure
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in operations support, system administration, or a similar role.
- Strong understanding of DevOps principles and practices.
- Understanding of SDLC .
- Experience with database management and administration (MySQL, PostgreSQL, Oracle).
- Proficiency in programming and scripting languages (Java, PHP, JavaScript, Python, Shell).
- Hands-on experience with cloud platforms (Azure) and containerization technologies (Docker, Kubernetes).
- Familiarity with CI/CD tools (Jenkins) and configuration management tools (Terraform, Chef).
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and teamwork skills.
- Willingness to work in a rotational shift environment, including nights and weekends.
Preferred Qualifications:
- Experience with web application development and support.
- Knowledge of production operations best practices.
- Previous experience in a 24/7 support environment.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and inclusive work environment.
- Health and wellness programs.
Weekly Hours:
40
Time Type:
Regular
Location:
IND:AP:Hyderabad / Argus Bldg, Sattva, Knowledge City - Adm: Argus Building, Sattva, Knowledge City
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Job ID R-54438 Date posted 02/17/2025
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Benefits
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Compensation
When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.
Family Leave
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Paid Time Off
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Tuition
Assistance
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Insurance Options
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
Discounts
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
Training & Development
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Savings
Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.
Community & Team Events
Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.
Total Wellbeing
